Sell more on WhatsApp with a CRM that adapts to your business.
Your whole team serves every customer from the same number, every deal sits in the right pipeline stage and no contact goes unanswered. Sales, orders and finance managed in one system.
The first CRM with an AI SDR trained for sales conversations
Not just another CRM: the CRM that adapts to your company's processes and reality.
Our specialists first learn how your sales process works, and only then configure the pipeline, AI, orders and dashboards around it.
Your pipeline
Your own stages, loss reasons and timelines, not a generic template.
Your AI sales SDR
Trained to pre-qualify leads for your products and services, with your qualifying questions and tone of voice.
Your orders
Every product or service with the steps your operation follows through delivery.
Your numbers
Dashboards with the metrics that matter to your business, not just message counts.
WhatsApp sells far more once you organize what happens in it.
“Every rep answers on a different phone.”
With Winkie, the whole team works from the same number, and you see every conversation.
“A customer messaged and nobody replied.”
Every conversation has an owner, and the AI SDR replies instantly to anyone who writes after hours.
“They asked for a quote and vanished. Nobody followed up.”
The system flags who has no next step and who stopped replying.
“I don't know how much is in my pipeline this month.”
The pipeline shows open value, conversion and where deals stall.
“A rep left and took the contacts.”
Contacts, history and conversations stay with the company, not on someone's phone.
“Half the day is customers asking if it's ready.”
Customers track their own orders through their personal link.
Every dollar spent on ads becomes an answered lead, a measured sale and a smarter campaign.
Winkie was designed for businesses that run campaigns. The lead who clicked the ad is answered instantly, the source is tracked all the way to the sale, and the sale goes back to the ad platform as a conversion.
- The lead arrives from an adEvery contact who comes in through WhatsApp keeps the ad and campaign it came from.
- It's answered right awayThe AI SDR replies in seconds, including nights and weekends, when the click has already been paid for.
- The sale is recordedThe contact moves through the pipeline to a win, with its value, or to a loss, with its reason.
- The conversion goes back to the campaignWe send Meta and Google who became a qualified lead and who bought. Their algorithms then look for more customers like them.
| Campaign | Leads | Sales | Cost per customer | Return |
|---|---|---|---|---|
| Meta · Power of attorney | 142 | 31 | $58 | 6.1× |
| Google · Apostille | 88 | 22 | $71 | 4.8× |
| Meta · Translation | 120 | 9 | $196 | 1.3× |
| Google · Brand | 36 | 14 | $24 | 9.2× |
Everything your team needs to sell on WhatsApp.
Conversations, pipeline, customers and follow-up in one place, with no spreadsheets and no switching screens.
Team inbox
Every conversation on the company number in one inbox, with owners, filters and the customer profile alongside.
Sales pipeline
Kanban stages you move from inside the conversation, with deal value, loss reason and time in each stage.
Customer profile
Details, purchase history and conversations. Returning customers are recognized, with everything that happened before.
Activities and follow-up
Today's agenda, dated callbacks and alerts for customers with no next step, so no deal goes cold.
Message templates
WhatsApp-approved templates to re-engage, confirm and request payment in one click.
Sales reports
Conversion by stage, lead sources, loss reasons and performance per rep, with export.
What Winkie has that other WhatsApp CRMs don't.
Beyond the CRM, three modules that follow the customer from the first message to payment.
An AI trained on your sales process, not a menu bot.
It learns your products, services and your best rep's qualification script. It answers new contacts in seconds, asks the right questions, fills in the profile and hands off to your team with a ready summary.
- Replies at any hour, in English and Portuguese
- Follows the qualifying questions you defined
- Never makes up prices or promises deadlines: hands off to a person when needed
- Tested with your company's real conversations before going live
The sale doesn't end at “won”. Every order moves through to delivery.
Product or service, every order follows your operation's steps, with a deadline and an owner. The team sees what's late, and the customer follows along through their own link.
- Order pipeline with the steps you actually use
- Step-by-step flow per product or service
- Customer portal showing each order's progress
- Fewer “is it ready yet?” messages on WhatsApp
What you sold, collected and earned, in the same system as the sale.
Payment requests go out from the order itself as a payment link and switch to paid automatically. The dashboard brings together sales, receipts, costs and margin, built around your business metrics.
- Payment links tied to the customer and the order
- Receipts, costs and margin by product or service
- Custom results dashboard
- Export to spreadsheets whenever you need
Fast replies and consistent follow-up turn into revenue.
What market research shows, and what Winkie does to get your business there.
higher odds of qualifying a lead when you respond within 5 minutes instead of 30.
higher odds of qualifying a lead when you respond within the first hour rather than later.
average return for every dollar invested in CRM.
per month given back to the team in an operation with 600 new contacts a month.
How much could Winkie earn your business?
Enter your business numbers. The estimate adds up the sales you lose today to slow replies and the hours your team gets back.
Adjust assumptions
Estimate based on the assumptions shown. Once Winkie is running, the results dashboard shows your company's real numbers.
See this for my businessWhatsApp tools organize conversations. Winkie organizes the business.
What changes when a CRM is built to sell, deliver and measure, not just collect messages.
Winkie CRMYou tell us how you sell. We get Winkie ready.
Our team supports you from start to finish.
Conversation
We learn how your team serves and sells today, and where customers drop off.
Setup
We set up the pipeline, orders and users, and connect your official WhatsApp number.
AI SDR training
We train the AI on your products, services and real conversations, and test it before going live.
Live, with support
We train your team and review the numbers with you in the first weeks.
real messages analyzed to train the AI SDR of a document services company in Florida, before it handled a single conversation.
Frequently asked questions
Do I need to change my business WhatsApp number?
No. Your number moves to the official WhatsApp API, and we handle the migration with you.
How many people can use it at once?
Your whole team works from the same number. Each person has their own login and sees what their role allows: management, service or sales only.
Does it work for businesses that sell products?
Yes. The pipeline, orders and AI SDR are configured for what you sell, whether custom orders, products or services.
Does the AI SDR answer every customer?
The AI SDR handles the first conversation with new contacts. Existing customers go straight to your team, and the AI hands the conversation to a person whenever needed.
Do I need to use every module?
No. The CRM is the foundation. The AI SDR, orders and finance modules are turned on as your business needs them.
How much does it cost?
It depends on your team size and the modules that make sense for you. We present a proposal during the demo, based on your situation.
Do I own my data?
Yes. Contacts, conversations, orders and reports belong to your company and can be exported at any time.
See Winkie working with your company's process.
- 30 minutes, online
- We show the CRM set up for the way you sell
- You leave with a proposal for your situation
